Privacy Policy

FASCIA LIMITED ("FASCIA", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when you contact us, register for our services, or otherwise interact with us, such as:

• Name
• Email address
• Business name and role
• Messages and inquiries you send to us

Usage Data

Information that is automatically collected when you access our website or applications, including:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Device information (type, screen resolution, language)

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our services may not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalise, and expand our services
• To understand and analyse how you use our services
• To communicate with you, including responding to your inquiries and providing customer support
• To send you updates, marketing communications, and other information related to our services (with your consent)
• To detect, prevent, and address technical issues, fraud, or security concerns
• To comply with legal obligations and enforce our terms

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users and the public.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure development practices, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymise it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request deletion of your personal data, subject to certain conditions.
• Restriction: The right to request restriction of processing of your personal data.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to certain types of processing, including direct marketing.
• Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this privacy policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that information promptly.

9. Third-Party Links

Our website and applications may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

FASCIA LIMITED
RM11, 13/F, BLK C WONG KING
IND. BLD., 192-198 CHOI HUNG
RD SAN PO KONG
HONG KONG

You may also reach us through the contact form on our Contact page.